FAQ

General FAQs

What are the mall’s hours?

Monday – Saturday 10am – 8pm, Sunday 12pm- 6 pm

What is the mall’s phone number?
What is the mall’s address?

1114 South 17th Street
Kokomo, IN 46902

Are pets allowed?

Only service animals are allowed.

How do I contact Security?

Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call (765) 210-7809.

Is there a lost and found?

If you misplace an item, visit Lost & Found located at the Mall office, next to Target.

Can I purchase gift cards?

No, but many of our retailers have gift cards available.

How do I contact customer service or mall management?
Where is the mall management office?

The management office is located next to Target.

Is First Aid assistance available?

First Aid assistance can be provided by calling (765) 210-7809

Family

Are there family restrooms?

For your convenience, you’ll find family restrooms located down the mall office corridor, next to Target.

Is there a nursing lounge?

For your convenience, we offer a private nursing lounge located in the mall restrooms, next to Target.

Are there baby changing stations available?

Yes, for your convenience, baby changing stations are located in the mall restrooms near Target.

Accessibility & Parking

Is the Mall handicap accessible?

Our property offers accessibility for our guest needing additional assistance. Accessible entrances are located at mall entrances B, C, and D. Accessible restrooms are located down the corridor next to Target. Handicap parking is located in front of the mall and department store entrances.

Are wheelchairs available?

If you are in need of a wheelchair during your visit, please visit the mall office. wheelchairs are complimentary but require a valid drivers license upon pick up.

Do you have bicycle parking?

Bike racks are located all throughout the property for quests to park their bicycles while shopping and dining.

Is there a bus stop near?

Getting to the mall has never been easier. With a city bus stop conveniently located on-site, you can shop, dine, or meet up with friends without the hassle of driving. Whether you’re headed here or catching a ride across town, we’re right on route.

Where can I find parking?

Parking is available around the entire mall.

Amenities

Do you allow mall walkers?

Yes. Markland Mall opens early just for walkers. 9AM Monday through Saturday and 11AM on Sundays.

Is Wi-Fi available?

Stay connected on-the-go by using complimentary Markland Mall Wi-Fi services. Accessible throughout the mall.

Is there a cell phone charging station?

You can charge your phone while you are shopping. Conveniently located charging stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall.

Amazon Lockers

The Amazon Lockers are a self-service delivery location where customers can pick up and return Amazon.com packages at a time that is convenient for them. Before placing your order on Amazon, select the Amazon locker location for Markland Mall.

Who can I contact about opening a business in the mall?

Contact the mall management office, (765) 454-9640.

Code of Conduct

Find our Code of Conduct here.